Política de envío
📦 Order Processing Time
All orders are processed within 2–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If this occurs, customers will be notified via email.
🌍 Shipping Time (Worldwide)
Estimated delivery time:
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12–14 business days worldwide, calculated from the date the order is dispatched.
Delivery times may vary depending on:
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Destination country
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Customs clearance procedures
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Local postal services
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Weather conditions or other external factors
All delivery times are estimates only and are not guaranteed.
📬 Tracking Information
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Tracking information may take 24–72 hours to become active after shipment.
🚚 Delivery Responsibility
Once the order has been handed over to the carrier, Gosound is not responsible for:
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Delays caused by the shipping carrier
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Customs processing delays
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Incorrect or incomplete shipping information provided by the customer
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Failed delivery attempts due to absence or address errors
Please ensure all shipping details are accurate at checkout.
📍 Incorrect or Incomplete Address
If a shipment is returned due to an incorrect or incomplete address:
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The customer will be responsible for reshipping costs.
🛃 Customs, Duties, and Taxes
International shipments may be subject to customs fees, duties, or import taxes.
These charges are the responsibility of the customer and vary by country.
📦 Lost or Stolen Packages
If a package is confirmed as lost, please contact us at:
We will assist you in filing a claim with the shipping carrier.
Gosound is not responsible for packages stolen after delivery has been confirmed by the carrier.
📞 Contact
For any additional questions regarding shipping or orders, please contact us at: